At Equiplogic, we deliver across the UK and internationally. Standard delivery takes 7–14 business days, depending on your location and order size. You will receive a confirmation email with tracking details once your order has been dispatched.

At Equiplogic, return requests must be made within 14 days of delivery. Items must be unused, in original packaging (including pallet), and returned at your own cost. A 25% restocking fee applies, and delivery charges are non-refundable. Refunds are processed after inspection, with deductions for any damage or missing parts. Please wait for our return address before sending items, as we cannot accept returns at our head office.

At Equiplogic, please check palletised deliveries before signing – if damaged, refuse delivery. Once signed, we cannot accept claims. For parcel deliveries, drivers cannot wait, so any damage must be reported within 24 hours of receipt.