Terms of service

Business to Business

All sales are business-to-business contracts. Consumer rights under Distance Selling Regulations do not apply.

Product Information

We aim to ensure accuracy, but images and specifications may occasionally differ due to manufacturing updates.

Pricing and Payment

• All prices subject to VAT

• Prices may change without notice

• Orders may be subject to security/credit checks

Delivery

• Free delivery on orders over £75 to England & Wales

• Other regions may incur additional charges

• Delivery is kerbside only; unpacking and positioning are the customer’s responsibility

• Redelivery fees apply if no one is present at delivery

Cancellations

• Within 1 hour: 5% cancellation fee

• After 1 hour: 25% cancellation fee

• After dispatch: 25% restocking fee + courier charges

Returns and Refunds

• See Return & Refund Policy for full details

Warranty

• 12-month parts-only warranty

• Installation must be by qualified engineers

• Consumables, B-Grade items, and general wear and tear excluded

Liability

Equiologic Ltd is not liable for lost profits or business interruption caused by product faults or delays.