Terms of service
Business to Business
All sales are business-to-business contracts. Consumer rights under Distance Selling Regulations do not apply.
Product Information
We aim to ensure accuracy, but images and specifications may occasionally differ due to manufacturing updates.
Pricing and Payment
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All prices subject to VAT
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Prices may change without notice
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Orders may be subject to security/credit checks
Delivery
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Free delivery on orders over £75 to England & Wales
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Other regions may incur additional charges
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Delivery is kerbside only; unpacking and positioning are the customer’s responsibility
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Redelivery fees apply if no one is present at delivery
Cancellations
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Within 1 hour: 5% cancellation fee
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After 1 hour: 25% cancellation fee
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After dispatch: 25% restocking fee + courier charges
Returns and Refunds
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See Return & Refund Policy for full details
Warranty
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12-month parts-only warranty
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Installation must be by qualified engineers
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Consumables, B-Grade items, and general wear and tear excluded
Liability
Equiologic Ltd is not liable for lost profits or business interruption caused by product faults or delays.